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Advanced support specialist - stellenbosch
Stellenbosch

Job Application Expired, you can only view this job.
Advanced Support Specialist - Stellenbosch
EE Status: No
Ind./Cat: Information Technology
Click here to view company profile
Package: Negotiable depending on qualifications and experience
Stellenbosch

Advanced Support Specialist

Stellenbosch

International client is seeking an Advanced Support Specialist to join their dynamic team.

Requirements and attributes:

  • 5-10 years experience in a Technical Support environment, supporting customers and internal support teams
  • 3 – 5 years experience in high level, last line problem solving
  • Solid experience in cross team / department technical collaboration
  • Attention to detail, systematic approach to problem solving
  • Professional attitude and behavior, customer focus
  • Excellent written and verbal communication skills
  • Experience in providing support on custom / proprietary software applications (i.e. not standard windows / office applications)
  • Highly organised, assertive, decisive and patient
  • Very strong PC and web literacy
  • Ability to build relationships with both customers and colleagues
  • Self – motivated, dynamic and able to work independently and in a team
  • Very strong ability to own and drive problems to completion
  • Responsible, motivated and positive attitude
  • Willing to travel as and when required
  • Proven track record in providing excellent customer service
  • Qualification and background in Electronic engineering or similar filed
  • Ideally has experience in the automotive / transport / vehicle tracking industry-         
  • Ideally has experience working overseas or in dealing with international customers-         
  • Ideally has experience working in an ITIL Problem and Service Management environment

 

Salary:

  • Negotiable depending on experience and qualifications (PLEASE STATE NOTICE PERIOD AND SALARY EXPECTATION ALONG WITH YOUR APPLICATION)

 

To apply for the above mentioned position, please send your CV to Candice@helderbergpersonnel.co.zaand quote the following reference CKASS


Reference: cc120214899
Closing Date: 2012-03-21
Client Ref No : CKASS


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