Front of House Manager (CR242)

Full Time
  • Post Date: 28 Mar 2019
  • Apply Before: 25 Apr 2019
Job Description

 

We are looking for an experienced and dynamic Front of House Manager to join the team of one of the Wineland’s most loved restaurants

 

The Front of House Manager is responsible for the day-to-day operation and management of the main restaurant, as well as help in catering operations.

 

KEY PERFORMANCE AREAS

* They are responsible for supervising front of house staff – 9 chefs, 3 barmen, 14 waiters

* Manage a team of front of house staff including scheduling, training, and general supervision

* Oversee that all opening and closing duties of the outlets are completed correctly and that cleanliness and maintenance are maintained

* Responsible for daily deposits, and the correct operation of the POS systems

* Balancing of all daily and nightly cash drawers and POS

* Providing excellent customer service to guests and excellent leadership to employees

* Enforce and monitor all health, safety, and sanitation standards in their area

* Handle guest complaints according to provided guidelines

* Work closely with the Back of House Manager to provide a seamless experience

 

REQUIREMENTS

* 10+ years restaurant experience

* Qualification in a Hospitality related field will be advantageous

* Excellent customer service and interpersonal skills

* Organized and capable of multi-tasking with attention to detail

* Knowledge of Microsoft applications including word and excel

* High standards of personal hygiene and personal appearances

* Experience using POS systems preferred

* Own transport

 

WORKING HOURS

Mondays – Sundays, off days taken during the week (most weekends will be required to work)

 

SALARY

Basic R15 000 + 1% of turnover, amounting to a CTC salary of R20 000 + per month

 

Please use the following reference number in the subject line of your email:  CR242 when applying for this position. Please submit your CV in Word Format, your salary expectation and notice period.  Kindly consider your application unsuccessful should you not receive feedback within 1 week.